We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to exchange a product provided it is in a fully resalable condition. Returns should be made within 7 days and in original, undamaged packaging and with original receipt or proof of purchase. If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse an exchange on the item. If you are returning an item because it is damaged, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us. We are unable to offer an exchange on any specially ordered or customized products. We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. This does not affect your statutory rights.